Showing posts with label Drive Thru. Show all posts
Showing posts with label Drive Thru. Show all posts

Wednesday, January 16, 2019

Googleproof

There are multiple motivating factors that keep me on the road in pursuit of broken chains, but one of the big ones is chasing down my vague childhood memories. Whether I’m going to Jerry’s, Omelet Shoppe, G.D. Ritzy’s, or Darryl’s, I’m attempting to experience something that interested me decades ago that I didn’t get a chance to fully explore at the time. Up until now, the earliest and vaguest of those early vague memories has eluded me.

The fast food row of my early childhood in late 1980s Central Kentucky consisted of an Imasco-era Hardee’s, an Arby’s in a former Burger Queen/Druther’s, and a Fazoli’s in a heavily modified former KFC. All of these structures still stand today, (though the Fazoli’s is now a Dairy Queen) but another fast food joint in the area was leveled and forgotten decades ago.

I didn’t even remember the name of the place, but I remembered the building. It seemed impossibly tall and impossibly narrow to my preschool-aged eyes, with its bright mansard roof topped with a four-sided sign whose letters meant little to me at a time in my development that I was just beginning ponder the concept of written language. I was probably attracted to the bright colors and ornate trim. It was also the first fast food place with no inside dining area that I remember being aware of. My family and I never ate there when it was open, and it had been closed and demolished for a solid decade by the time I was old enough to drive.

With no restaurant name to Google, and with friends and family from the area unable to recall what the place was called, I had all but given up on researching the place more to see if there were any of them left open anywhere. That is, at least until I was browsing roadarch.com and found their entry for a chain called Central Park. Upon seeing the pictures of the double drive thru buildings with a tiny footprint, standing a good three and a half stories tall including the four sided sign on the roofs, I was 90% sure I had found more examples of that near forgotten building of my late toddlerhood. (I chalk up the 10% uncertainty to the fact that this is one of my earliest fast food memories.) Furthermore, I was ecstatic to learn of a handful of locations still open, mostly in East Tennessee.

Double drive thru in action. 
In fact, the first Central Park opened in Chattanooga in 1982, an early entrant in the then-crowded field of second-wave, no-frills fast food chains that sought to forego the salad bar and playground-laden excess that fast food had become, and take it back to its stripped-down roots, with limited menus, no inside seating, and dirt cheap prices. Checkers/Rally’s is a still thriving chain born of this boom. The all but defunct Hot ‘n Now is a relic of the same era, as are other defunct or near defunct chains like Snapp’s and Zipp’s. Even my beloved G.D. Ritzy’s tried to get in on the action with their short-lived Daddy-O’s concept. Most of these chains employed a double drive thru ordering system with two separate ordering lanes and windows as a way to maximize efficiency.

At their peak, Central Park had around 60 locations, mostly in the south, plus a few in Utah thanks to a lone franchisee in Salt Lake City. Like many other regional double drive thru chains, Central Park declined in the ‘90s, and locations, including the one I grew up near, gradually closed. Their name makes them difficult to Google, but constantly adjusting search terms and dragging the map away from Manhattan shows five Central Park locations open today, three of which are in their original 1980s-era buildings, another in an larger, presumably newer building, and a fifth operating out of a former Hardee's complete with inside seating. On a recent run to Tennessee, I stopped by a couple of the locations operating in their original structures.

My first stop was at Knoxville’s only surviving Central Park location, tucked on a tiny lot just off I-640. It was lunchtime, and the place was doing a brisk business. Upon my arrival, I noted there was no customer parking in the lot. As with many double drive thru chains of this era, you're expected to get your food and leave. The setup made taking pictures tricky, as I couldn't exit my car, but the drive thru lane that went all the way around the back of the building was helpful. When it was my turn at the order speaker, I asked for what seems to be the chain's signature burger, the Big Bubba, along with fries, and a sweet tea, as is my preference when checking out southern chains. I made the unusually short drive from the speaker to the window, paid, and received my order which I drove down the street to a gas station parking lot to examine and enjoy. 

I would totally hang a giant burger and fries in a conspicuous spot in my house.
 I can't help but think that the Big Bubba was inspired by the Rally's, and later Checkers Big Buford, or perhaps it was the other way around since Central Park predates both Rally's and Checkers. Like the Big Buford, the Big Bubba had two quarter pound patties, a couple slices of cheese, lettuce, tomato, pickles, and the regular condiments. As with the Big Buford, the Big Bubba is also completely forgettable. It's not an especially good burger, but it's also not especially bad. It's free of any unusual or unique toppings or flavors. It reminds me of a burger I could make at home, especially since I'm fairly sure that the beef patties were the type that you can buy in boxes of 50 at Sam's Club or Costco. Again, like Checkers/Rally's the fries were straight, but seasoned, though the seasoning wasn't as strong. They were closer to Arby's fries than Checkers/Rally's in flavor. Regardless of its shortcomings, the food was fresh and hot, and met the basic requirements I expected of a fast food meal. I was disappointed that it all came in generic packaging, as signage on the building showed branded drink and fry containers. I had hoped to take a branded cup or fry box home to add to my collection. Likewise, the price was a bit of a shocker, north of $10 for a large combo. For that much, I'd expect a place to sit and eat on site with a roof over my head, but they have to do what's necessary to survive, and the pricing hasn't scared off the locals.


The Big Bubba comes wrapped in plain foil. 


A generic Styrofoam cup of what I suspect are straightened curly fries
 Later that day, I stopped by a second Central Park in Cleveland, Tennesee, and found it to be less busy, though it was mid-afternoon by the time I got there. This location, while housed in the signature tall structure, had some differences. There were no intercoms. Instead you ordered, paid, and received your food all from the same window. This location also offered shakes, which weren't present in Knoxville. Having grazed all day, I wasn't terribly hungry, so I ordered only a chili dog and a Diet Coke. This time around, there was parking nearby, so I headed that way to enjoy my order. As before, the chili dog was well prepared, tasting hot and fresh, topped with mustard and onions. Maybe I've become too used to the Detroit style Coney dogs of my adopted home, but I found Central Park's chili to have an odd aftertaste that lingered an hour after eating, as if a bit too much of some seasoning had been added to the chili. Still, I take that as an indication the chili sauce was at least made from scratch, though it's tough for me to have strong feelings about it one way or another.


Cleveland rocks. 

Acceptable, but unremarkable chili dog


I spent that night in Chattanooga, Central Park's birthplace and home to two of the surviving locations. I attempted to have a third Central Park meal while in town, but found the location nearest my Airbnb closed at 7 PM despite Google indicating they were open until 9, forcing me to conclude that the Central Park brand is Googleproof, or at least Google-resistant.


 While I can't confirm it's the case, I don't see any evidence of corporate support for the remaining Central Park franchisees. Signage is weathered and dated, branded packaging is nonexistent, and there's no official website for the brand that I can find, though searching for Central Park invariably lands me in the famous greenspace in New York City far from the odd tall-small burger joints in Tennessee and Georgia. On the one hand, the lack of brand evolution is charming given that some of the surviving locations are dead ringers for the long gone Central Park that I vaguely recall from 30 years ago, but in an age where even the major fast food players are offering five and six dollar deals, a no frills chain like Central Park could thrive by undercutting them the way Checkers/Rally's does. While I didn't find the food at Central Park to be anything special in terms of uniqueness or price, it was at least decently prepared. The main attraction was always finally finding operating locations of what is perhaps my earliest memory of a broken chain a solid three decades after my first Central Park encounter, scratching an itch that I'd had for far too long. 



5/8/2020 Edit:



I guess should have trusted my gut and given my 10% uncertainty a little more attention. It's recently come to my attention that the fast food joint of my vague childhood memories was not a Central Park at all. The double drive thru burger stand that once stood on South Main Street in Nicholasville, Kentucky, near what is now Ollie's Bargain Outlet (and what was then Kroger) was an architecturally and conceptually similar Grand Junction Hamburger Station. The building and operation look to have been very similar to Central Park's, but it's tough to say who came first, and who was imitating whom. In the double drive thru fad of the 1980s, everyone was imitating everyone else to some extent. Information about Grand Junction online is scant, and the chain appears to be completely extinct. I'm disappointed that I never got to experience a whistle stop at the Grand Junction Hamburger Station, but I'm glad my fuzzy recollections of Grand Junction led me off the rails down the Central Park rabbit hole. 










Sunday, April 22, 2018

High Roof, Low Overhead



My parents both worked for a college when I was a kid, and as a result, a rotating cast of college students, came in and out of our lives, babysitting or doing odd jobs around the house. One member of this cast came from Michigan and mentioned having worked at a place called Hot 'n Now in high school. He described it as the cheapest fast food place imaginable and told me that when a customer ordered a burger without pickles, he'd have to pick up an already made and wrapped burger, unwrap it, pick the pickles off, and re wrap it. Indeed, Hot 'n Now's strategy was to eliminate unnecessary overhead in order to sell food at the lowest possible price. When a former Burger Chef and Wendy's franchisee named Bill Van Domelen opened the first Hot 'n Now in 1984, the major players in the fast food industry were doing the exact opposite, adding amenities like salad bars and playgrounds to their locations and adding premium items to their menus.

Hot 'n Now was one of many smaller regional chains attempting to bring fast food back to its roots by stripping it to its bare bones, just as the McDonald brothers and Glen Bell had done 35 years prior. By eliminating indoor dining and ordering, Hot 'n Now was able to sell burgers, fries, and drinks for 39 cents each in the mid eighties. The only way to order at most Hot 'n Now locations was through a drive thru. Often, there were no tables or public bathrooms, and only limited parking. The idea was to pick up your food and leave, as the price of your order did not include enough to cover the cost of a place to sit and eat.  Hot 'n Now locations were easy to spot, as most operated out of tall, angular buildings, which definitely served the purpose of getting your attention if you happen to be driving by. The boxy 1980s hamburger cathedrals stood out in the shopping centers and restaurant rows of the Great Lakes region. The buildings that are left standing still do.

The chain expanded and contracted over the years as so many new franchised businesses do. They also changed owners over the years, briefly being owned by the PepsiCo. Hot 'n Now was the first in a series of burger joints that the Pepsi folks acquired and ran into the ground. Under Pepsi ownership many locations closed, and the chain was quickly sold and passed around between several different corporate parents throughout the 90s and early 00s, gradually shedding franchised and corporate locations with each ownership change. I moved to Michigan in 2008, when Hot 'n Now still had a handful of locations open relatively nearby. I'd drive the 45 minutes or so to the one in New Baltimore or the one in Roseville when I felt like going for a drive. After four years in Michigan, I moved to Montana. Four more years later, I moved back, and I was not terribly surprised to learn there was only one Hot 'n Now left.





The last location that still bears the Hot 'n Now name is located in Sturgis, Michigan, a 2.5 hour drive from my Metro Detroit home. I still like to go there when I feel like taking a (slightly longer) drive. Last weekend, I did just that. The Sturgis Hot 'n Now has most of the menu items people who grew up with Hot 'n Now are likely to remember. The cheesy tater tots and the green olive burger are still available. The food looks and tastes the same as it did at the Hot 'n Now locations I visited a decade ago. About the only core menu item that is drastically different is the chocolate shake, which used to have a hint of cherry. Today it tastes like just plain chocolate. I suspect that whatever syrup they originally used is no longer available. The menu has also expanded to better suit modern tastes. Signs for new items including fish and chips, a pizza burger, and onion rings all adorn the '90s vintage menu board and drive thru window. I occasionally see menu expansions like this at restaurants that were once part of big chains. Without a corporate entity dictating consistency between multiple locations, menus tend to evolve a bit. I don't really see a problem with it, as long as original menu items aren't significantly altered or discontinued.

A shining burger beacon 

The building is the typical high roof, single drive thru, and I suspect it stands out more today than it did in its heyday. It seems to be in decent shape. All the signage looks to be original, and service is quick. There are no longer logos on the wrappers and cups, but every they hand you food in has a Hot 'n Now logo sticker slapped on it. I imagine custom printed items for a single location just don't make financial sense, but the sticker on the bag is a nice nod to the brand's past. True to the name, the food comes out hot and impressively quickly. I sat and ate my olive burger in my van, trying to take a moment to appreciate where I was.

In all likelihood, the Hot 'n Now brand will die when this location closes, but hopefully that won't happen for a long time. The Sturgis location seems to do a steady business despite being next to a Taco Bell and across the street from a Culver's. The management at this place know how to keep the operation running well and how to attract customers. This is often the case with orphaned chain restaurants. Only the best locations, run by the best franchisees survive with little to no corporate support. Places like this often thrive for decades after most or all other locations have closed, serving as working museum exhibits providing a glimpse into the recent past. Often, regulars won't even realize that their beloved local lunch spot was once part of a chain. These are the places I seek out, sometimes to relive my childhood, sometimes to have a glimpse into something I missed due to accidents of chronology or geography. Even if you're nowhere near Sturgis, Michigan, chances are there's a piece of a broken chain near you worth seeking out.